Fulfillment & Shipping

SAS Alumni Store Order Fulfillment

  • After placing an order, we'll email confirmation that we have received your order and will begin production. 
  • Each item is custom printed one-by-one, except for those requiring a specific process (i.e. embroidery, sublimation or UV printing). 
  • Under non-holiday season conditions, we'll print and ship your order within 7-10 business days, usually much sooner. Delays sometimes arise from our distributors and their inventory gaps (i.e. they have an XL but are out of Medium), or the companies we use for embroidery and etching have delays. 
  • When we print the shipping label, you're emailed tracking codes. 

    If your item is out of stock at our suppliers, or if it will be delayed beyond what has been stated, we reserve the right to substitute products with similar composition based on availability and ship times.  If that is not possible, you'll be notified by email as soon as we know your options.


    Domestic Shipping

    We work with third-party providers PirateShip.com, EasyShip.com and ShipStation.com, as well as Shopify Shipping, USPS, UPS, DHL and FedEx to find the right shipping option for each package. 

    As each package is the weight of its contents, inserts and packaging, these are our current (as of 8.15.23) shipping rates. Each is on a 3-5 business day delivery timeframe: 
     
    (A) Standard Shipping (0.0 lb - 0.99 lb): $8.00 ***

    (B) Standard Shipping (1.0 lb - 1.5 lb): $11.00 ***

    (C) Standard Shipping (1.6 lb - 2 lb): $13.00 ***

    (D) Standard Shipping (2.1 lb - 3.0 lb): $16.00 ***

    Free Domestic Shipping: purchase total is $100.00+
     
    International Shipping

    >> NOTE: We reserve the right to cancel and refund any order where delivery is to a country we are unable to ship to with confidence.

    We provide international shipping without issue to the following countries:

    American Samoa, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Argentina, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Grenada, Guernsey, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kuwait, Latvia, Lithuania, Luxembourg, Mexico, Montenegro, Netherlands, New Zealand, Norway, Palestine, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Réunion, Romania, Saudi Arabia, Serbia, Singapore, Saint Maarten, Slovakia, Slovenia, South Africa, Spain, St. Barthélemy, St. Martin, Sweden, Switzerland, Taiwan, Thailand, Turkey, Turks & Caicos Islands, Ukraine, United Arab Emirates, United Kingdom and Vietnam.

    If your country is not listed, we can still ship to you but it will require greater attention and cost. Email us to discuss: hello@sasalumnistore.com
     

    Please note that packages may be delayed as they travel through customs offices around the world and could take up to six weeks to reach their final destinations. International customers are responsible for any additional duties, fees and taxes that result from foreign customs offices. 

    Our current (as of 8.15.23) international shipping rates are:
     
    (AI) International shipping (0.0 lb - 1.0 lbs): $25.00
    (BI) International shipping (1.1 lb - 2.0 lbs): $30.00
    (CI) International shipping (2.1 lb - 3.0 lbs): $40.00
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